FAQs

We have FREE standard delivery for orders over A$60 (within Australia). This is automatically applied at check out.

For orders under A$60 we have a flat rate of $6 (within Australia).

Please check our shipping policy for more details about delivery outside Australia.

You can find estimated delivery times in the Delivery Policy.

Yes! We do ship internationally to most countries. To find out more about shipping to your area specifically please read the Delivery Policy. If you can't find your country on our list get in touch and we can organise a custom delivery quote for you.

Orders take 2-5 days to dispatch so you won’t receive a tracking number right away. It will be sent to your email as soon as your order is dispatched. Please check your junk email folder in case it ends up there by mistake. If you still can’t find your tracking details please send us a message with your order number so we can help.

Most orders are sent in a tracked Aus Post envelope (green for standard or yellow for express). It is usually left in the mailbox if no one is home to accept the delivery. In some cases it may be taken to your local post office to pick up. You should not need to sign for these.

Apparel and phone cases are sent via parcel and are packaged as eco friendly as possible. You should not need to sign for these and usually it will be left in a safe place if no one is there to accept the delivery. In some cases it may be taken to your local post office and you will need pick up.

Unfortunately we do not accept returns or exchanges if you change your mind or choose the wrong size. Please choose carefully to avoid disappointment. In the case of faulty or incorrect items a return/refund may be accepted. For more information visit our Returns Policy.

Yes, you cancel your order up until it has been dispatched. Unfortunately after it has been sent out we can’t cancel or edit the order. Thank you for understanding. To cancel please send us a message via the contact form.

Sun catchers, prints, stickers and cards are packaged in eco friendly cellophane bags. They are biodegradable and do not leave micro plastics behind when they break down. Read more about our eco friendly packaging here.

Everything in your order is then wrapped in tissue paper and sealed with washi tape. It's sent in a paper envelope (with tracking). All paper waste can then be recycled.

Exceptions: Apparel and Phone Cases

These items are sent separately, directly from our manufacturing partners.

Apparel is sent in an eco friendly, biodegradable mailer bag or a cardboard box for larger orders.

Phone cases are sent in a protective drawstring sleeve and a rigid cardboard box.